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How We Use Patient Information

The information provided on registration at Sandyford is stored on the national sexual health computer system (NaSH) in accordance with the Data Protection Act 1998. Access to this information is strictly controlled.

Key staff working in sexual health services in Scotland can see that a record exists. Clinical information can only be accessed by staff within the Greater Glasgow and Clyde Health Board working in sexual health services. If a patient attends a sexual health service in another board they will be asked if they want to create a new identity or just use the same record. Only staff directly involved in their care, or investigating complaints or clinical incidents are allowed to access this information.

Other uses of patient information

Service information such as the number of users, their ages, and reasons for attending is used to carry out research and audit projects in order to improve services and teach health professionals to protect or improve public health and for administration of the services. This information does not identify individuals.

Permission to contact patients for views on our service or for research

Sandyford is committed to improving the service we offer by asking users about their views and by taking part in research studies to improve sexual health. We need specific consent to contact patients  to ask their views about our service or to invite them to take part in a research project. Patients are asked if they are happy for a member of our staff to do this to  tick the relevant box on the registration form. Any invitation to participate in a research project will have been approved by our Research and Governance group. This is not a firm commitment and patients  can decline to take part in anything we contact them about with no impact on their care. They can also ask to be removed from the contact list at later date.