For most issues regarding sexual health patients can self refer to Sandyford services by phoning 0141 211 8130 or booking online.
Sandyford can provide clinical advice and guidance via our professional helpline 0141 211 8639. This helpline is for health care professionals only. the phoneline is open Monday to Friday 9.00am – 4.00pm.
It's designed to assist health care professionals who need advice quickly. All health care professionals, including non-clinical staff are welcome to call the help line for advice on the management of sexual and reproductive health issues.
Calls are answered by an experienced member of the Sandyford clinical staff. In addition to their own expertise they have access to other staff including Consultants.
The helpline is not a routine appointments line. However, in the course of the discussion if your patient needs to be seen urgently the help line staff can organise this.
More information on how to refer patients to Sandyford is available below.
People can self-refer to the following Sandyford Services:
Sandyford Counselling and Support Services by phoning 0141 211 6700
Gender Identity Services by phoning 0141 211 8137
Menopause clinic by phoning 0141 211 8130
Sexual problems service by phoning 0141 211 8130
People who have been sexually assaulted within the last 7 days can phone Archway on 0141 211 8175
Women with an unplanned pregnancy should phone our TOPAR service on 0141 211 8620
You are able to refer patients on their behalf, by phoning the professional helpline on 0141 211 8639. An experienced sexual health nurse will be available to discuss a suitable appointment. If the patient needs to be seen urgently this will be arranged within 2 working days.
Written referrals are preferred for patients with complex needs and essential for those for whom you wish to be seen in the GUM complex or medical gynaecology services, including ultrasound. Without a written referral patients will be appointed to generic integrated sexual and reproductive health clinics for assessment. You can ensure they are seen in the right clinic by giving us as much information as possible, by phone or by referral.
Referrals are vetted frequently so urgent referrals can be sent via SCI Gateway, but a call to the professional helpline 0141 211 8639 will help to get your patient’s needs met most quickly.
You can refer any patient via the SCI Gateway. All referrals received in this way are reviewed on a regular basis by a member of the medical team and the most appropriate appointment is sent out to the patient. This is the preferred method of written referral.
You can send a written referral by post and it will be reviewed on arrival, but this method is usually slower than a SCI referral and may result in a delay in your patient being seen.
All referrals to GUM complex clinics should meet the criteria. You can ring the Professional Helpline on 0141 211 8639 for advice to discuss if a referral is appropriate.
Women with ‘lost threads’ of an intrauterine device may self refer and be appointed to an integrated clinic in the first instance; if you know those patients will need ultrasound scanning for location of device or if they are wishing removal of a device that has ‘lost threads’ you should make a written referral or phone the professional helpline.